Frequently Asked Questions

What is Koloressi?

Koloressi is an artist-led brand created to expand artwork beyond the gallery space and into everyday life.

Products are developed by transforming visual elements, symbols, colors, and details from original artworks into wearable and collectible pieces.

Are these original artworks?

The shop currently offers products inspired by and derived from original artworks.

Original artworks are part of the artist’s portfolio and artistic practice, but they are not currently available for direct purchase through the shop.

If you are interested in collecting an original work or commissioning artwork, please get in touch to discuss availability and receive a quote.

Do you keep inventory or have a physical store?

No. Koloressí currently operates as a print-on-demand (POD) shop and does not maintain physical inventory or a physical storefront at this time.

Each order is produced after purchase.

Who creates the artwork?

All artwork, concepts, and designs are created by the artist behind Koloressí.

Koloressí does not use generative AI to create artwork.

Physical artworks are created by hand and then carefully adapted into products using digital tools such as Adobe Illustrator, Adobe Photoshop, and Procreate to preserve details, color, and composition across formats.

Where do you ship?

Currently, we ship to Puerto Rico and the United States.

How long will my order take?

Production usually takes 2–7 business days, followed by shipping time.

Can I cancel my order?

Orders may only be canceled if production has not started yet. Please contact us as soon as possible.

Will colors appear exactly the same?

Colors may vary slightly depending on screen settings and production processes.

How can I contact you?

Please use the contact form or email listed on the website.

Shipping Policy

Thank you for supporting Koloressí.

All products are made to order and fulfilled after purchase to reduce waste and create intentionally produced pieces.

Shipping Availability

At this time, we ship to Puerto Rico and the United States.

Processing Time

Orders typically require 2–7 business days for production before shipment.

Shipping Time

Estimated delivery times may vary depending on destination, carrier conditions, order volume, and holidays.

Shipping Rates

We currently offer free shipping on all orders.

Multiple Items

Orders containing multiple products may arrive in separate packages.

Order Tracking

Once your order ships, tracking information will be sent by email.

Returns & Refund Policy

Because products are made to order, we generally do not accept returns or exchanges for:

  • Change of mind

  • Ordering the wrong size

  • Preference changes after purchase

However, if your order arrives:

  • damaged,

  • defective,

  • misprinted, or

  • incorrect,

please contact us within 14 days of delivery and include:

  • your order number,

  • photos of the item,

  • a brief description of the issue.

Approved requests may qualify for a replacement or refund.